Insight

Deals with information and data and gets to the heart of the matter in order to make clear, evidence based decisions that move issues forward.

• I demonstrate professional scepticism, questioning and probing to look beyond what is immediately apparent from the information I have, making use of high quality data and discounting the less relevant data.
• I integrate information, ideas and concepts from various sources to identify and analyse the root causes and understand challenging issues.
• I formulate hypotheses to address issues or concerns and analyse them to present a range of potential solutions, supported by evidence.
• I identify, challenge and critically evaluate the options to fully understand the implications of selecting different solutions.
• I recommend and implement accurate, evidence based solutions to challenging situations or problems.

Ensures that the structure of rules, practices and processes used to direct and manage the organisation are at the highest levels.

• I execute the financial and operational plans, carrying out activities within the limits of my authority.
• I identify and implement leading practices and new ways of working to improve performance.
• I evaluate adherence to financial and other organisational policies and processes.
• I work within the organisation's governance structures and seek to identify risks in my work, escalating them when necessary.
• I establish and apply effective controls to minimise risk in my area of work and test their effectiveness.

Looks for new and better ways of doing things, generates new ideas for change and improvement and is open to alternative ways of working.

• I question how things can be done better and propose realistic, imaginative solutions and improvements to current practices.
• I think laterally and seek new and alternative perspectives.
• I make constructive suggestions for improvement.
• I investigate and apply creative and insightful approaches to data gathering, analysis and decision-making.
• I apply a growth mindset.

Undertakes projects, schedules activities, organises and prioritises tasks and monitors progress to achieve objectives in a timely manner.

• I support the delivery of projects or tasks, co-ordinating with other stakeholders when necessary using appropriate methodologies.
• I set out realistic priorities, schedules and milestones in order to plan my work and achieve deadlines.
• I stay focused on the key priorities, avoiding distractions from less important issues and tasks.
• I am pro-active in taking corrective action after reviewing progress.
• I schedule and reschedule priorities and timescales and put contingency plans in place to deal with unexpected issues.
• I deal effectively with complex multiple demands, looking for efficiencies to ensure that I deliver results in a timely manner.